Job Details

Job Title:IRS - Department Support Assistant - Administrativ
Employer:Mid-Continent Public Library
Address:15616 East 24 Highway
City:Independence
State:MO
ZIP:64050
Description:The Department Support Assistant is responsible for modeling excellent customer service to all staff and customers by assisting with Mid-Continent Public Library’s (MCPL) Book Group Services, Library-by-Mail, and Square One Small Business. This is a full-time Non-Exempt position with a starting minimum salary of $28,459.00 plus benefits.
Responsibilities:Employee Expectations: Supports, promotes, implements, and makes decisions based on established Library policies, guidelines, and programs Knowledge and support of the principles of intellectual freedom Consistently acknowledges and appreciates each Library employee’s contributions Contributes positively to the efforts of supervisors and peers Establishes and maintains supportive working relationships with co-workers and other departments/branches Consistently meets expectations set forth in Core Job Responsibilities and Exempt Employee Expectations Documents Essential Job Functions: Sends and receives book group kits to and from MCPL branches and out-of-district libraries using book group software Has a thorough knowledge of the book group management software, including but not limited to, adding and deleting kit titles and reserving kits for groups Managers an updates out-of-system book group accounts Maintains Kit collection digitally and physically by periodically inventorying and weeding the stack room and managing Kit records Creates and manages added value content, including book trailers, discussion questions, author bios, etc. through Google Docs Selects from deselected material to make extra kits of discussable books Assists with adult reading initiatives to get active book group participation Assists Library-by-Mail by placing wellness calls to customers Assists Small Business Services by calling to confirm registration for events Non-Essential Job Functions: Assist with training and in-service related to the department Markets and promotes Book Group Services and Library-by-Mail Assists with adult literacy initiatives Attends professional trainings Connects authors to book groups Required Skills: Models excellent customer service attitude and delivery Demonstrates proven computer literacy with adequate keyboarding skills Uses effective verbal, written, and discreet communication with management, co-workers, and the public Exhibits self-motivation with the ability to prioritize, meet deadlines, and manage changing priorities Demonstrates excellent organizational and planning skills with ability to perform multiple tasks concurrently Detail oriented Readers’ advisory experience preferred Experience and Training: High school diploma or equivalent. Some college coursework is desirable Library experience preferred Competent in Microsoft Word and Microsoft Excel Knowledge in PowerPoint and Publisher is helpful Knowledge of Workflows or other library software Essential Physical Abilities to be accomplished with or without reasonable accommodation are: Sufficient clarity of speech and hearing which permits the employee to communicate well with the supervisor and other employees Sufficient vision which permits the employee to produce and review a wide variety of library materials, written correspondence, reports and related materials in both electronic and hard copy form Sufficient manual dexterity which permits the employee to operate a keyboard and any other assigned equipment Sufficient personal mobility which permits the employee to monitor, supervise, and perform assigned library operations, and to attend Library meetings at various locations. The employee must be able to lift up to 40 pounds, push and pull carts weighing up to 200 pounds, bend, stoop and reach shelving from floor level to 6 feet high Sufficient tolerance for dust and mold which permits the employee to work with books and other library materials as well as working in older buildings NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Minimum Qualifications:Required Skills: Models excellent customer service attitude and delivery Demonstrates proven computer literacy with adequate keyboarding skills Uses effective verbal, written, and discreet communication with management, co-workers, and the public Exhibits self-motivation with the ability to prioritize, meet deadlines, and manage changing priorities Demonstrates excellent organizational and planning skills with ability to perform multiple tasks concurrently Detail oriented Readers’ advisory experience preferred
Preferred Qualifications:
Type:Full-Time Non-Exempt
Salary & Benefits:This is a full-time Non-Exempt position with a starting minimum salary of $28,459.00 plus great benefits.
Instructions:To apply visit: www.mymcpl.org/about-us/employment-opportunities
Deadlines:Position will expire no later than August 25
Contact:Anthony Willis
Phone:816-521-7239
Fax:
E-mail:awillis@mymcpl.org
Web:www.mymcpl.org
Date Added:2018-03-09 16:04:48
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